Privacy Policy

Information We Collect

Personal Information

When you create an account with itninkfiss, we collect information that you provide directly to us. This includes your name, email address, and profile details that help us personalize your learning experience. We also collect information about your progress through our self-development programs, including completed modules, assessment results, and learning preferences.

Automatically Collected Information

We automatically collect certain information when you use our platform. This includes technical data about your device, browser type, IP address, and how you interact with our website. This information helps us improve our platform performance and understand user behavior patterns to enhance your experience.

How We Use Your Information

Your information helps us provide, maintain, and improve our self-development platform. We use your data to personalize your learning journey, track your progress, and recommend relevant content that supports your growth goals. We also use this information to communicate with you about your account, send important updates, and provide customer support.

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services effectively. This includes sharing data with trusted service providers who help us operate our platform, such as cloud hosting services, payment processors, and analytics providers.

Service Providers

We work with carefully selected third-party service providers who assist us in delivering our platform services. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us. They include hosting providers, email service providers, and customer support platforms.

Legal Requirements

We may disclose your information if required by law, such as in response to a valid court order, government request, or to protect our rights and safety. We will make reasonable efforts to notify you of such requests unless prohibited by law.

Data Security and Protection

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data, regular security audits, and access controls that limit who can view your information.

Your Rights and Choices

You have important rights regarding your personal information. You can access, update, or delete your account information at any time through your account settings. You also have the right to request a copy of your personal data, ask us to correct inaccurate information, or request deletion of your data under certain circumstances.

Account Controls

You can control many aspects of your data through your account dashboard. This includes updating your profile information, managing communication preferences, and adjusting privacy settings. You can also download your learning progress data and export your account information.

Data Portability

You have the right to receive your personal data in a structured, commonly used format. We provide tools to export your learning progress, completed assessments, and other account data. This ensures you can maintain a record of your self-development journey even if you choose to leave our platform.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Account information is typically retained for as long as your account remains active. After account deletion, we may retain certain information for legal compliance, fraud prevention, and legitimate business purposes.

Learning progress data and course completion records are retained to support your ongoing development journey. If you request account deletion, we will remove your personal information within 90 days, though some data may be retained in backup systems for up to one year for security purposes.

International Data Transfers

itninkfiss is based in the United States, and your information is processed on servers located in the US. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the US where our servers are located and our database is operated.

We ensure that any international transfers of personal data comply with applicable data protection laws and implement appropriate safeguards to protect your information during transfer and storage.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by email or through a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.

The most current version of this privacy policy will always be available on our website. Your continued use of our platform after any changes constitutes acceptance of the updated policy.

Children's Privacy

Our platform is designed for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Parents or guardians who believe their child has provided personal information to us should contact us immediately at support@itninkfiss.com so we can address the situation appropriately.